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E T S C A L L C E N T E R,
E T H I O P I A N T R A V E L S O L U T I O N .
Our Mission
We are on a mission to provide top-notch flight information, seamless booking services, and efficient check-in assistance for every customer who calls our hotline.
We are dedicated to delivering exceptional customer service with every interaction.
Everything About Us
Welcome to ETS Call Center, the leading provider of comprehensive travel information in Ethiopia! Owned and managed by Ms. Seada Mohammed Sherif, ETS Call Center is committed to delivering top-notch services to our clients. As a 24/7 call center, we are dedicated to providing you with complete travel solution you need whenever you need it.
In collaboration with Ethio Telecom, we have established a strong partnership that allows us to offer a wide range of travel and tour services. Whether you are looking for domestic or international flight information, our dedicated team is here to assist you. We have established relationships with major airlines such as Ethiopian Airlines, Emirates, Turkish Airlines, Kenyan Airways, Egypt Air, Qatar Airways, Fly Dubai, and Lufthansa, ensuring that we can provide you with the most up-to-date and accurate flight details.
At ETS Call Center, we take pride in our highly trained staff who are fluent in multiple languages, including Amharic, English and French. This enables us to cater to a diverse clientele and ensure that we can effectively communicate and address your specific needs.
Our range of services extends beyond flight information. We offer assistance with domestic and international flight pricing, booking, and seating arrangements. We can provide you with details on flight departure and arrival times, as well as options for in-flight meals. Additionally, we offer guidance on passport and visa requirements, health travel documents, travel itineraries, and medical and travel insurance proof requirements.
Keeping you informed is our priority, which is why we also provide updates on travel regulation changes and hotel-related information. We understand the importance of currency exchange and customs regulations, and we are here to guide you through these processes, ensuring a smooth travel experience.
At ETS Call Center, we aim to provide our clients with a comprehensive and reliable resource for all their travel needs. With our commitment to excellence and customer satisfaction, you can trust us to deliver accurate and up-to-date information that will enhance your travel experience. Contact us today at 8184 and let us assist you in making your travel dreams a reality.
“Your hassle-free travel experience starts with us.”
Seada Mohammed | CEO